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Product discovery at the speed of client services
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Product discovery at the speed of client services

How we run 10-day spikes with joint squads, user co-design, and explicit decision memos to de-risk scope.

Noor Rahman5 min readFebruary 2, 2026
Updated
10-day spikesDecision memosJoint squads
Product discovery at the speed of client services banner
Field note5 min read

A spike with explicit exit criteria

We front-load alignment: one page on the job-to-be-done, constraints, and definition of success. Every artifact maps back to that page.

10-day rhythm

  • Day 1: problem framing + risks with sponsor and tech lead
  • Day 3: prototype flows + feasibility notes; book user co-design
  • Day 8: decision memo with options, cost, appetite, and recommendation

Tip

Ship the decision memo even if you defer the build—it becomes the north star for future teams.

Decision memos force clarity. Keep options, constraints, appetite, and risks on one page so execs can trade scope without meetings.

Stakeholder map

  • Sponsor: approves appetite and success criteria
  • Tech lead: owns feasibility notes and risks
  • Design: validates desirability with 3 user touchpoints

Key takeaways

  • 10-day spikes
  • Decision memos
  • Joint squads
DiscoveryWorkshopsDecision Making

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